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Changes for Limited companies

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Some big changes in information for Limited Companies held by Companies House came in this year (2024). These include the address you can have as your registered office, and the new requirement for a valid email address to facilitate communications

Information directly from HMRC :

New rules for registered office addresses

From 4 March 2024, there will be new rules for registered office addresses which mean companies must have an ‘appropriate address’ as their registered office at all times. An appropriate address is one where:

  • Any documents sent to the registered office should be expected to come to the attention of a person acting on behalf of the company
  • Any documents sent to that address can be recorded by an acknowledgment of delivery

These changes mean you will not be able to use a PO Box as your registered office address from 4 March 2024. You can still use a third-party agent’s address if they meet the conditions for an appropriate address.

If you’re currently using a PO Box as your registered office address, you’ll need to change it by 4 March 2024. You can change your company’s registered office address online, using your company’s authentication code.

Companies that do not have an appropriate registered office address could be struck off the register. When we identify an inappropriate registered office address, we’ll change it to a default address held at Companies House. The company must then provide an appropriate address, with evidence of a link to that address, within 28 days. If we do not receive this evidence, we’ll start the process to strike the company off the register.

Registered email address

From 4 March 2024, there’ll be a new requirement for all companies to give a registered email address to Companies House. This email address will not be published on the public register.

From 4 March 2024, new companies will need to give a registered email address when they incorporate. Existing companies will need to give a registered email address when they file their next confirmation statement with a statement date from 5 March 2024. Our online services will prompt you to supply a registered email address when you file your next eligible confirmation statement.

We’ll use this email address to communicate with you about your company, so you must choose an appropriate email address. You can register the same email address for more than one company.

You’ll be able to change your registered email address through our new ‘update a registered email address’ service. You’ll need to be signed in and authenticated to do this.

Companies will have a duty to maintain an appropriate registered email address, in the same way as their registered office address. Any company that does not do this will be committing an offense.

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